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Question? 1-800-522-4031
T. 1-800-522-4031
F. 1-206-859-4299
E. sales@costumecity.com


* What are my payment options?
* Is my credit card safe?
* When are credit cards charged for an order?
* Does Costume City charge sales tax?

What are my payment options?
We accept Visa, Mastercard, American Express, and Discover as forms of payment. You may also pay by check through the mail. In order to pay by check, fill out the shopping cart as if you were ordering online, and then print the page and include it with your check. Mail the completed form and payment to:

The Costume City Inc.
374 Upland Dr.
Seattle, WA 98188

We will confirm the reciept of your payment by e-mail and ship your order immediately.

Is my credit card safe?
Absolutely! In fact, it's safer to use your credit card over the Internet than in a restaurant or department store. Costume City servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL's browser so that only Costume City computers read a buyer's personal information.

If you still aren't convinced, take comfort in this--in the unlikely event that someone makes unauthorized charges on a credit card because of an Costume City transaction, the cardholder will simply not be held liable. If you would like more information about our credit card security policy, please read about our Safe & Secure Shopping.

When are credit cards charged for an order?
It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your purchase. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and will usually dismiss after 24-48 hours.

Does Costume City charge sales tax?
State laws require companies to collect sales tax from residents shipping merchandise to states where the company has established offices. The Costume City main office and warehouse operations are in Washington; we are, therefore, required to collect sales tax on orders shipped to locations in the state of Washington.

Contact Us
The Costume City, Inc.
374 Upland Dr.
Seattle WA 98188
T. 1-800-522-4031
F. 206-2859-4299


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